A floor-to-ceiling divider is a permanent architectural feature, and the slats that make it up are solid, full-length pieces of timber. That changes what arrives at your door. Wood slat divider delivery is closer to receiving a pallet of flooring than a box from an online store, and a little planning beforehand means the day goes smoothly. This guide walks through exactly what happens between checkout and the moment your SKANDINAVIA slats are standing in the room.
How Wood Slat Divider Delivery Works
Primo Panels designs and manufactures the SKANDINAVIA line and ships direct to homeowners and trade buyers in the USA and Canada. Slats travel on a pallet via a common carrier. They are not split into individual parcels, which is what protects a run of 8 to 12 foot lengths from bending or corner damage in transit.
Because the freight is a pallet, the carrier will call or email to arrange a delivery window. Answer that message promptly. A missed appointment is the most common cause of a delayed drop, and it is entirely avoidable.
One Flat Fee, With Customs Handled
Shipping is a flat $400 fee. That single figure includes shipping, handling, customs and brokerage. There is no separate duty invoice that surfaces at the border and no brokerage bill from the carrier a week later, which is the part of cross-border ordering that catches most people out. US orders also carry no sales tax.
One detail to know in advance: US imports need a Tax ID, SSN or CBP number for formal entry. Have it ready when you order so the paperwork never holds your pallet at the border.
The fee is flat regardless of how many slats you order, so a larger divider costs no more to deliver than a smaller one. If you are sizing a wall, the Build and Price Your Divider tool on primopanels.com calculates the exact slat count for your wall width, ceiling height, finish, system and gap spacing, then adds it straight to your cart.
What Is on the Pallet
Orders start at 12 slats, sold per slat. The standard cross-sections are 2”x4”, 2”x5” and 2”x6”, in lengths from 8 to 12 feet. The longest standard slat is 9 feet; anything longer is built as a custom cross-section cut to size, or supplied as pre-cut lengths up to 12 feet using extensions.
Finishes include Walnut, Dark Walnut and White Oak real wood veneer, an unfinished stainable plywood veneer for customers who want to finish the wood themselves, and a paintable high-density MDF. Your system, ROTERA with rotating slats or FIXERA with fixed slats, is selected when you add to cart, and the hardware for that system ships with the order.
Plan the Offload Before the Truck Arrives
This is the step that matters most. Each slat weighs about 15 lb, and the customer needs someone available to offload the pallet by hand. Two people make short work of it; one person with a long driveway does not enjoy it.
Before delivery day:
- Clear a route from the curb or driveway to the room where the slats will be stored until installation. Move cars, bins and anything with a sharp edge out of the path.
- Line up two helpers. Slats up to 12 feet long are awkward to carry through doorways and around stairwell turns, and carrying them flat and level protects the corners.
- Consider the tailgate service. A tailgate truck adds about $100 and lowers the pallet to ground level, which helps if you have no loading dock or a forklift-free driveway.
- Choose the storage room carefully. Slats should lie flat and fully supported indoors, at normal living temperature, in the room or one adjoining it, for a few days before installation.
Inspect the Pallet on the Day
Check the pallet while the driver is still there. Look at the packaging for crushed corners or water marks, and note any visible damage on the delivery paperwork before you sign. Open the pallet that day and count the slats against your order.
Primo Panels backs every order with a faulty slat replacement guarantee: if a slat arrives defective, it is replaced. Photographs taken at the time keep that conversation short, and sales@primopanels.com or (437) 421-4942 will get you to a person who knows the product.
From Pallet to Finished Divider
Once the slats are in the house, let them settle in the room for a few days. Real wood veneer responds to the humidity of the space it will live in, and slats that have already acclimatised hold their spacing precisely once fixed.
Installation is a permanent, professional-grade job: the slats are fixed to the ceiling and floor so the divider becomes a built-in feature of the home, not a piece of furniture. Primo provides support through design, estimating and installation, and the divider can be installed by a contractor or a capable homeowner working from the plan. If your ceiling is vaulted or sloped, ask about the dedicated brackets before you order, because they change the parts list.
Order Samples First
Delivery of a full pallet is a significant moment, so confirm the finish before it happens. Samples ship free in every finish. Hold a Walnut, Dark Walnut or White Oak sample against your flooring and trim in the actual light of the room, because veneer reads warmer or cooler depending on the window it faces.
Ready to Order?
A well-run delivery is simple: one flat fee, customs handled, a pallet at your door, two people to carry it, and a few days of settling before installation. The slats themselves are the part you will live with for decades, which is why the rest of the process is built to protect them.
When you are ready, start with the Build and Price Your Divider tool, choose ROTERA or FIXERA, and order free samples alongside it. Your wall, your finish and your delivery date can all be settled in one sitting.
