Reterns and refunds
Sample Packs:
Sample packs are provided to ensure that our customers can see the quality and color of our SKANDINAVIA Dividers and Wood Slat Panels before placing an order. The purchase price of one sample pack will be refunded once an order is placed.
Sample packs are not refundable if an order for dividers or panels is not placed.
SKANDINAVIA Dividers and Wood Slat Panels:
We encourage our customers to order a sample pack prior to ordering to make sure that they like the colors and quality of our products. This is meant to eliminate the return the products because of non suitable colors or material.
Refunds:
We will replace products that were damaged when delivered. The customer is responsible to report any damaged products within 24 hours of delivery.
Customized panels or dividers can not be returned. An order for customized panels can only be cancelled within 24 hours of placing an order.
We will accept returns of new and unused panels with no holes, scratches or defects in original packaging. We will only accept return of complete package (2 panels). The customer is responsible for shipping cost of returned merchandise.