Frequently Asked Questions

Wood Slat Panels

What is the minimum order quantity?

The minimum order quantity for Acoustic Wood Slat Panels is total of 4 boxes.  Please contact us if you would like to purchase a mixture of colors.

Will I get sample box refund even if I buy from your competitor?

The sample pack will be refunded even if your purchase similar products from any online competitor with the same color as one of our panels (proof or purchase is required).

What are the dimensions of Wood Slat Panels?

Each box contains 2 panels each with dimensions of 94″ x 12″ (2400mm x 320mm). Total surface coverage of 2 panels in a box is 16.5 sq. ft. (1.5 m2).

What are the dimensions of individual wood slats?

Each slat is 27mm wide and 12mm thick (~ 1″x0.47″).  The thickness of the felt (back panel) is 10mm (0.4″).

Can wood slat panels be used in wet or moist locations?

We do not recommend to use our Wood Slat Panels in moist or wet locations (e.g.: bathrooms, pools, ..).  You can use our Marble Slat Panels in moist or wet locations.

Can Wood Slat Panels be used outdoors?

Our Wood Slat Panels are NOT suitable for outdoors use.

How do you cut the wood slat panels?

Use a rotary saw with fine blades to cut our wood panels

How do you cut out the panels for electrical switches or outlets?

You can use an oscillating tool to cut the slat horizontally and open up the area that you need to cut.  Use a box cutter to cut the felt.

What is the cost of shipping for wood slat panels?

We deliver our Wood Slat Panels free of charge for orders of 4 or more boxes.  Contact us for shipping cost of lower quantity or pickup.

Can you cut the panels based on customer's specification?

Yes, we can cut the wood slat panels based on the measurements you provide. Please see Customization.

Marble Slat Panels

What are the dimensions of Marble Slat Panels?

Marble Slat Panels are manufactures based on the order.

Can Marble Slat Panels be used in wet or moist locations?

YES, you can use our Marble Slat Panels in moist or wet locations.

Can Marble Slat Panels be used outdoors?

Yes, our Marble Slat Panels can be used outdoors.

How do you cut the Marble Slat Panels?

We will cut the panels according to your design.
You can use a rotary saw with fine blades to cut if necessary

How do you cut out the panels for electrical switches or outlets?

We will cut based on your designs.  You can use a router to cut if needed.

What is the cost of shipping for Marble Slat Panels?

The shipping cost will be calculated based on your order.

What is your refund and return policy for wood slat panels?

The Marble Panels are made to order and can not be returned. We will replace if any is damaged during shipping. Please see our Refund and Return Policy